INTEGRATION PARTNER
Appraisal Scope Order, Payment and ROV Integration
Appraisal Scope tells Appraisal Host the moment something changes on an order, and Appraisal Host pulls the detail straight back. This is the connection that also carries the borrower payment, and that treats a reconsideration of value as its own event rather than another revision.
How an Appraisal Scope Order Reaches Appraisal Host
Key Takeaway
Appraisal Scope sends an event and an order id. Appraisal Host calls straight back for the full record. That same pattern then runs for the rest of the order's life.
When a lender places an order, Appraisal Scope posts a short message to Appraisal Host saying an order exists and giving its id. Appraisal Host authenticates, calls Appraisal Scope back for that order, and receives the full record: property, appraisal type, fee, due date, and the client id of the person at the lender who placed it. That client id is what puts the order in front of the right contact instead of a shared queue. Every later change on the order follows the same two steps. Appraisal Scope raises the event, Appraisal Host fetches what's behind it.
Integration Workflow
Event in, detail pulled, order updated. The same two steps run all the way through.
The Seven Things Appraisal Scope Can Tell Appraisal Host
Seven event types come down this connection:
- A new order. A lender has placed one.
- An order withdrawn. The lender has pulled it.
- An additional document. Something has been attached on the lender's side.
- A message. The lender is asking your team something.
- A reconsideration of value request. The value itself is being challenged.
- A revision request. The report needs a correction.
- Updated payment information. The payment details on the order have changed.
Each one arrives as an event. Appraisal Host retrieves the record behind it, attaches it to the order, and puts it in front of whoever is working that file. Messages can be marked as read back to Appraisal Scope, so the lender can see the question landed rather than wondering.
The Payment Leg: Charging the Borrower Through Appraisal Scope
This connection carries money as well as work.
Appraisal Scope can send Appraisal Host updated payment information for an order, and Appraisal Host can charge the borrower back through Appraisal Scope. Each charge is recorded against the order, so the attempt and its result sit on the file rather than in somebody's spreadsheet.
For an operations team that currently chases payment out of band, that's one fewer system to reconcile at month end. The order, the fee and the collection all live in the same place.
A Reconsideration of Value Is Not a Revision
A revision request and a reconsideration of value are different problems, and treating them as one queue is how both get handled badly.
A revision is a correction to the report. A reconsideration is a challenge to the value, usually with comparable sales attached, and it needs a different response from a different person.
The Appraisal Scope connection keeps them apart. A reconsideration arrives as its own event type, Appraisal Host retrieves the reconsideration record behind it, and it lands on the order as a reconsideration. On any given file your team can see at a glance whether the lender wants a fix or is disputing the number.
What Moves in Each Direction
From Appraisal Scope to Appraisal Host
- New orders and withdrawals
- Messages from the lender
- Reconsideration of value requests
- Revision requests
- Additional documents added on the lender's side
- Updated payment information
From Appraisal Host to Appraisal Scope
- Order acceptance
- Hold and resume
- Inspection scheduled, and inspection completed
- Messages back to the lender, including read receipts
- The completed report and its supporting documents
- Borrower charges
Note the hold and resume line. On this connection, pausing an order is something Appraisal Host can do and tell Appraisal Scope about, not only something the lender does to you. If a panel problem or a title issue means the file has to stop, it stops in both systems.
Appraisal Scope Integration FAQ
How does the Appraisal Scope integration work?
Appraisal Scope posts an event with an order id, and Appraisal Host immediately calls back for the full record. Every later change on the order follows the same pattern: Appraisal Scope raises the event, Appraisal Host fetches the detail behind it.
Can Appraisal Host charge the borrower through Appraisal Scope?
Yes. Appraisal Scope sends payment information for the order, and Appraisal Host can charge the borrower back through Appraisal Scope. Each charge is recorded against the order.
How does the connection handle a reconsideration of value?
As its own event, separate from a revision request. Appraisal Host retrieves the reconsideration record and attaches it to the order as a reconsideration, so the value challenge doesn't get worked as though it were a correction.
Can an Appraisal Scope order be put on hold from Appraisal Host?
Yes. Hold and resume both run from Appraisal Host to Appraisal Scope, alongside inspection scheduled and inspection completed.
How long does the Appraisal Scope integration take to set up?
3 to 5 business days from the initial consultation.